Sportybet Privacy Policy – How We Protect Your Information
This Privacy Policy explains how sportybet collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding every user's privacy in a transparent and responsible manner.
Effective date: January 2026. By using our platform, you agree to the privacy policy set out in this document.
What Information Do We Collect from You?
Sportybet collects several categories of information when you register and use our platform. This information is necessary for us to provide a secure, responsive, and suitable service for Malaysian users.
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and password. This information is used to verify your identity and protect your account from unauthorised access.
Device & Browser Information
We automatically log technical information such as IP address, device type, operating system, browser version, and access time. This data helps us identify security issues and improve the user experience across all devices.
Local Payment Information (MYR)
To process deposits and withdrawals in MYR (RM), we collect the required information such as the account holder's name and bank account number used for transactions. sportybet does not store credit or debit card numbers directly — all payment processing is handled through encrypted, secure channels.
Cookies and Usage Data
Our platform uses cookies and similar tracking technologies to understand how users interact with our website. Usage data includes pages visited, session duration, clicks, and settings preferences. You can manage your cookie settings through your browser settings.
How Is Your Information Used?
Information collected by sportybet is used for the following purposes:
- Account verification and security: Ensuring that only legitimate account owners can access and manage their accounts.
- Transaction processing: Processing deposits and withdrawals in MYR (RM) accurately and securely.
- Service improvement: Analysing usage patterns to continuously improve the platform's interface, speed, and overall quality.
- Platform communications: Sending important notifications such as transaction confirmations, policy updates, or account security alerts.
- Legal compliance: Complying with applicable legal and regulatory requirements in Malaysia, including anti-money laundering obligations.
- Customer support: Enables our support team to assist you in resolving any issues quickly and accurately.
Sportybet does not use your information for third-party advertising purposes or sell it to any external organisation.
How Is Your Data Stored and Protected?
The security of user data is sportybet's top priority. All personal and transaction information is stored on servers protected by encryption 256-bit SSL, ensuring data cannot be stolen or intercepted during transmission between your device and our servers.
Access to user data is restricted to authorised personnel only, and all access is logged for audit and internal security purposes. We conduct regular security reviews to ensure our data protection systems remain up to date.
User data is retained for as long as your account is active or as required to meet legal obligations. If you close your account, we will delete or anonymise your personal data within the stipulated timeframe, unless the law requires us to retain it for longer.
Is Your Information Shared with Third Parties?
Sportybet does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, in certain circumstances, we may need to share limited information with the following parties:
- Payment providers: To process deposits and withdrawals in MYR, the necessary transaction information is shared with approved payment processors bound by strict confidentiality agreements.
- Malaysian authorities: Where required by law, court order, or direction from a competent authority, we may disclose information as necessary to comply with our legal obligations.
- Technical service providers: Technical partners who help maintain our platform infrastructure are bound by data protection agreements that hold them to the same security standards as we are.
In all of the above cases, only the minimum necessary information will be shared, and recipients are required to protect that data to an equivalent standard.
Your Rights as a User and How to Contact Us
Right to Access and Correction
You have the right to request a copy of the personal information we hold about you at any time. If any of it is inaccurate or out of date, you can request a correction by contacting our support team.
Right to Data Erasure
You may request the deletion of your personal data, subject to legal requirements that may oblige us to retain certain records for a specified period. Deletion requests will be processed within a reasonable timeframe upon receipt.
Changes to This Policy
Sportybet reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via email or platform notification. The effective date of the latest version will always be displayed at the top of this page.
Contact Us
For any enquiries, concerns, or requests relating to your data privacy, please contact the sportybet support team at:
We will endeavour to respond to all privacy-related enquiries within 3 business days. For general platform enquiries, please refer to the FAQ us.
Your Privacy Is Protected – Get Started with a sportybet Account
Our platform is built with security and privacy as core priorities. Register today and enjoy a safe, trusted online entertainment experience for Malaysian users.